Hard Master Reset

Hard reset Blackberry Z10. Forgot lock

Attention! Before doing this action please make a backup and turn out the sd-card and sim-card. If you ignore this info be ready that you lost all your data. If your problems will not be resolved by doing a hard reset we recommend you to visit the service center

The process of BlackBerry Z10 hard reset is very simple, with a few details perhaps different from the past BlackBerry OS.

Before you start:

Press and hold the Power/Lock key for ten seconds.

Some users say that this helps to solve some problems.

Hard Reset BlackBerry Z10

  1. First Switch on your BlackBerry Z10
  2. Go to the Device Options
  3. In the device options, click Security and Privacy options
  4. Select General settings
  5. Next, press the menu key to confirm
  6. Click Wipe and check held, and in the check-boxes select the things(applications) to reset
  7. Click Continue
  8. Now type “blackberry”, and then OK.
  9. Finish
  10. your phone will be restarted and returned to factory mode.

However, in case you have forgotten your phone lock, user code, Google lock, or pattern lock, you need to do a factory reset.

1. Turn off your BlackBerry Z10

2. Remove your SIM card and SD card from your phone

3. Press and hold the POWER + VOLUME UP + VOLUME DOWN buttons for around 20 seconds or until the device turns ON (if not work try to combine Vol Up + Power or Vol down + Power)

4. You will see the system recovery mode menu. Use the Vol- key to scroll and select wipe data/factory reset and then press the power key to confirm.

5. Wait until the phone completes resetting, and then select reboot system now.

6. Press the power key to confirm.

7. Your phone is now okay! Lets Rock!!

You can see the video on Youtube about how to do it

Before you close this page please read how to do a hard reset on other Blackberry models https://hardmasterreset.com/category/blackberry-factory-reset/

You may find interesting:

  1. Hard reset BlackBerry Playbook
  2. How to Hard Reset BlackBerry P9983 (Porsche Design)
  3. Hard reset Blackberry Z30
  4. Hard Reset BlackBerry Q10

Comments

  1. Rajab Kabuye

    I have tried but does not work.

    • Benyamine

      I have tried and it worked

  2. Benjamin Bems

    i tried but still i have a power key problem it doesn’t work then help me on how i may reset my phone while the power key is not working.

  3. Joel Anthony

    Tried but failed to work

  4. Jade

    I tried this method. But it just restarts the phone. Please help!

    Tia

  5. Gjhk

    I tried but volume down doesnot work

  6. Villabo

    Thanks bro. Video help!

  7. Allan

    I tried but it has completely failed

  8. Antonio Banderas

    Yes it works like anny android phone cheers! Thanks.

  9. Paulin Mambu

    It worked for me. Thank you so much

  10. London'z calvin

    hv tried nd it works thnks very much

    • Dongmo

      It can’t work for me also.please help

  11. pienaar van der merwe

    my blackberry Z10 keeps showing when powering up. and it stays there. how do i fix this problem

  12. joseph lamwisa

    Am trying but can’t work

  13. beatwell

    i tried but failed

  14. David

    I forgot my password and my emails. how can I start using my blackberry 10 os.

  15. Lourens

    Hold down the up and down volume keys simultaneously until the blue loading symbol comes up (usually about 20 seconds).
    This is the most recommended method.
    Removing the battery is not recommended on BB10 phones.

    Using the volume keys method is supposedly the method used by BlackBerry’s in-house testers and has been said to invoke a system test upon restart, but I haven’t seen confirmation whether this is true or not.

  16. Kenneth

    nice! I tried and it worked

  17. Jeff

    So explain to me how the first step is “Power off device” and the second step is “Hold blah, blah, blah buttons until phone turns off”?

    • Admin

      you should off then press combination keys to turn on (you will see the service menu before if it worked for you)

  18. UGWU CHIDERA

    I did it but no response