Factory reset BlackBerry Classic q10/ q20/ SQC100-4 /SQC100 is similar so this instruction will be the same for all of these models.
Before you start to do a hard reset, please be sure you make back up your Contacts and Data(photo, video, app, etc..).
The procedure will delete all info on your phone and it will be a new one from the store.
This process may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, forgot password, can’t hear, device making noises, can’t make or receive calls, and the device won’t sync.
First method: Soft reset
- Turn off
- Remove the battery, sd card, sim card
- Wait for few seconds and return it back
- Turn ON It will do a soft reset procedure.
The second method — via menu Settings
Your phone must be turned on.
- Press Menu
- Settings
- Security & Privacy
- Security wipe
- Enter pass ” Blackberry ”
- Confirm by pressing Delete Data.
- The phone will be restarting and all info will be erased to factory mode.
Reset your BlackBerry Classic Q by security code:
Just open the Dial-Up window and enter #*123456*#
This code will format your smartphone.
4th method to do hard reset
If your Blackberry is not responding and you can’t turn it on please use these keys to do a hard reset.
Left ALT + Right SHIFT + Backspace (Del) and wait for few seconds. The device will restart and a hard reset will be done.
What to do if you forget the password?
To reset it please enter a few times the wrong pass and follow the instruction, in the end, write the pass “blackberry“.
If you do all these steps and your phone is still having problems — call to the local dealer service.