Attention! Before doing this action please make a backup and take out an sd-card and sim-card. If you ignore this, be ready that you lost all your data.
The process of wiping data from your BlackBerry Q5 is very simple, with a few details perhaps different from the past BlackBerry OS.
Hard Reset Blackberry Q5
- Switch On your BlackBerry Q5
- Go to the Device Options
- In the device options, click Security Options
- Select General Settings
- Next, press the menu key to confirm
- Click Wipe HandHeld, and in the check-boxes select the things (applications or all) to reset
- Now type “blackberry”, and then OK.
- Finish
However, in case you have forgotten your phone lock, user code, Google lock, or pattern lock, this is what you need to do.
- Turn off your BB Q5
- Remove your SIM card and SD card
- Press and hold the Vol+ and Vol- keys together
- While still holding them simultaneously, press the Power Button
- You will see the system recovery mode menu.
- Use the Vol- key to scroll and select wipe data/factory reset and then press the Power key to confirm.
- Wait until the phone completes resetting, and then select reboot system now.
- Press the Power key to confirm.
- Your phone is now should be okay!