There are few ways to do hard reset Blu Vivo XL4/XL5: by using the menu or combination the buttons. We recommended trying the first-way by using the menu. The way with using the button is actual when the phone not responsible.
Before you will do a factory reset please be sure you make back up your Contacts and Data (photo, video, app, etc..). This procedure will delete all info on your phone and it will be a new one from the store.
A hard reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can’t hear, device making noises, can’t make or receive calls, and the device won’t sync, forgot pin or lock code, pattern lock.
Hard reset BLU Vivo XL4/XL5 by the menu:
- Be sure your battery more then> 50%
- Unlock
- Go to Settings
- Find Backup and Reset
- Go to Factory Data Reset
- Reset Phone (if pin code set — will ask for it)
Hard reset BLU Vivo XL4/XL5 by keys:
- Your battery needs to be>50%
- Just press and hold the Volume Up button + Power button.
- Hold it for about 5-10 seconds and you will enter to the bootloader/system recovery
- Select: “Wipe data/factory reset”
- Use Volume keys to navigate up and down and the Power button is to select an item.
- Wait a few minutes and select Restart Now