You need to know that a hard reset will remove all personal info from your device. Hope you use the Sync function from Samsung or Google to restore your data after the reset. The reset procedure will help to solve most problems you may have with your A11.
Before starting to reset you need to know your Google Account and password. If you have turned ON Factory Reset Protection (FRP) at the end of the hard reset process, you will be asked for your Google account. So if you don’t know your account or password you need to log out first from the Google Account before resetting.
You can do a hard reset in 2 ways: using the menu or using the buttons combination.
How to factory reset Samsung A11 by using the menu:
- Go to the Settings
- Find and Press General Management
- Slide to Reset and press it
- Select Factory Data Reset
- Press Reset
- Confirm the process by entering your security option: (Face id, Fingerprint ID, Iris scan, screen lock, or password)
- Finally, press Delete All
How to hard reset Samsung A11 by using buttons:
- Turn Off your A11
- Connect USB — Type C cable to the notebook or PC
- Hold together Volume Up + Power keys for a few seconds until you see the logo
- If you see the logo release the Power key and still, press the VOL+ until you see the recovery menu
- Use the Volume keys and navigate to the Wipe data/factory reset option
- Confirm your choice with the Power button
- Now, select Yes and accept it by using the Power key
- To exit from the recovery menu after finishing select Reboot System Now if it does not restart itself.
How to restart the Samsung A11 model
To restart Samsung Galaxy A11 you need:
- 1way — press and hold Power btn and tap restart
- 2way, if your phone is frozen and unresponsive
Press the Power and Vol- buttons simultaneously for 10 seconds or until the restart begins.
How to reset A11 if you forgot the pin, password, and pattern?
- Connect your phone with the USB Cable type-C and Notebook or PC
- Restart your phone by Pressing the Power and Vol– keys until the phone is off
- When the phone is off (you have 1 second before it starts again) just press and hold the Power and VOL+ buttons
- If you see the logo, release the Power but still push Vol+ until you see the recovery menu.
- Then choose the wipe data/factory reset and confirm.
What to do if resetting A11 doesn’t work?
First, you need to repeat the steps again.
It may be hard for the first time. You must connect the USB Type C cable to the notebook or PC else, the reset function by using buttons does not work. (not use the power adaptor)
Press buttons until you will see the change and only then release.