The are 2 kinds of resetting Xiaomi Roborock vacuum cleaners: soft reset and factory reset.
But before doing a reset you need to try to update the software on your device. Just connect it to the wi-fi and to the Xiaomi home app. Updating the software will solve the most popular problems.
If your device has some errors you can read here what to do with them without resetting.
So if the recommendation in your error is to reset try to do a soft reset first. This instruction will work with all models of Roborock. If you have no doc button use the Power Button. (Roborock Q7 Max, Roborock Q7, Roborock Q5, Roborock S7 MaxV, Roborock S7, Roborock S6 MaxV, Roborock S6 Pure, Roborock S6, Roborock S5 Max, Roborock S4 Max, Roborock S5, Roborock S4, Roborock E5, Roborock E4, Roborock E3, Roborock E2, Roborock C1, Roborock H6, Roborock H7, Roborock Auto-Empty Dock Pure, Roborock Auto-Empty Dock, Roborock Empty Wash Fill Dock, Roborock Dyad)
How to do soft reset Xiaomi Roborock
- The device needs to be On
- The battery needs to be > 20%
- Press the reset button. You can find the reset button when opening the filter access cover near the wi-fi indication light. To press this button you will need to use the pin or the brush near the filter.
How to factory reset Xiaomi Roborock
- Open the cover to access the filter.
- Press and hold the DOCK button. (this button is used to back the robot to the doc station)
- Press the RESET button with the pin or use the brush.
- Keep the DOCK button pressed for about 5 seconds until the MENU button is flashing
- If you hear “Restoring the factory settings, this will take about 5 minutes” release the buttons
- Wait until the device is on
- Connect it to the wi-fi
How to connect Xiaomi Roborock to the wi-fi.
- Download, install and register in the app Mi home.
- Press the “+” icon and choose the model of your robot vacuum cleaner.
- Open the robot’s cover to see the Wi-Fi indicator light.
- Press and hold the POWER and DOCK buttons for 3 seconds or until you hear the “Resetting Wi-Fi” voice prompt. The robot is now in pairing mode and the Wi-Fi indicator light will flash slowly.
- Choose the new wi-fi network roborock-vacuum-xxxx and connect
- Input your Wi-Fi password.
- Go back to the Roborock app and the connection interface will appear. Wait until it connects successfully. The Wi-Fi indicator on the top of the robot will go from flashing slowly to solid if it has connected successfully.