Nintendo — Forgot Parental Controls PIN

Pin option was created to secure your device. But if long times do not use it it will be forgotten. Usually, a pin code is used to lock all devices but in Nintendo Switch the PIN number is required to adjust or change settings or factory reset in the future. So what to do if you forgot your pin? Of course, you need to reset the pin.

There are 2ways to set the pin so there are 2 ways to reset the pin.

Parental controls can be set on the Nintendo Switch console or in the Nintendo Switch Parental Controls app for smart devices.

If you have a few devices Nintendo — and you create a master pin for all devices you need to reset a master key. To reset Master Key you need to visit a special page.

If you know your pin and you want to change it:

1. Go to “System Settings” on the HOME Menu.
2. Slide down and select “Parental Controls”, then select “Parental Controls Settings”.
   • If you don’t see this option, it means that your system is currently linked to the Nintendo Switch Parental Controls app, and the PIN must be changed there. (If you don’t have access to the app, and/or you want to unlink the app from your system, click here.)
3. Enter the Parental Controls PIN number for the system.
4. Select “Change PIN”.
5. Enter a new 4-8 digit PIN number for the system, then select “OK”.
6. Enter the PIN number again to confirm.

Reset pin code via console

1. Find and select the orange Parental Controls icon at the top of the HOME Menu.
2. When asked to enter your Parental Controls PIN, press the + Button or — Button (“Forgot PIN”).
3. Make note of the Enquiry Number on your screen. You will need it to reset your PIN.
   • Do not back out of the screen where you see the Enquiry Number. If you exit and return, the Enquiry Number will change and the previous Enquiry Number can no longer be used.
4. If you have a Nintendo Account linked to your console, you can request a master key on this self-service page.
5. If you don’t have a Nintendo Account linked to your console, please contact us for further assistance.

Reset pin Nintendo Console via app

1. Launch the Nintendo Switch Parental Controls app on your iOS or Android device.
2. Select “Console Settings” in the upper-right corner.
   • If you have more than one Nintendo Switch console linked to the app, tap the (+) icon in the upper-right corner to choose the correct system.
3. Select “PIN”.
4. In the “Change PIN” section, tap the “New PIN” field.
5. Enter the new 4-8 digit PIN that you want to set, then tap the orange checkmark on the screen to confirm.
6. The new PIN will be set as soon as the Nintendo Switch console connects to the internet.